PRIVACY POLICY

Negent Systems Limited (“Negent Systems,” “Negent,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our websites, use our applications and software products, communicate with us, or otherwise interact with our services (collectively, the “Services”). This Policy applies to information processed by Negent Systems in connection with our enterprise software, digital infrastructure, business applications, APIs, websites, and related services.

Depending on how you interact with us, we may collect the following categories of information: • Identity information, such as name, username, job title, organization, and identification information where required. • Contact information, such as email address, telephone number, business address, and other contact details. • Account information, such as login credentials, account preferences, roles, permissions, and authentication information. • Business information, such as company name, industry, company size, and information required to configure our Services. • Transaction and billing information, such as subscription details, invoices, payment status, and related records. Payment card or financial credentials may be processed directly by third-party payment providers. • Customer Data submitted through our Services by our business customers or their authorized users. • Technical information, such as IP address, browser type, device information, operating system, application activity, logs, and diagnostic information. • Usage information, such as features accessed, interactions with our Services, timestamps, and performance information. • Communications, such as messages, support requests, feedback, and correspondence with us. • Information provided voluntarily through forms, surveys, demos, newsletters, or other interactions.

We may collect personal information: • Directly from you when you create an account, contact us, request a demo, subscribe to communications, or use our Services. • From your organization when your employer, customer, or another authorized organization provides information to us. • Automatically through your use of our websites and Services, including through logs, cookies, and similar technologies. • From service providers and business partners where they are authorized to provide the information. • From publicly available sources where appropriate and lawful.

We may use personal information to: • Provide, operate, maintain, and improve our Services. • Create and manage user accounts. • Authenticate users and protect accounts and systems. • Process subscriptions, payments, billing, and related business transactions. • Provide customer support and respond to inquiries. • Configure and personalize enterprise software and services. • Monitor performance, reliability, security, and service usage. • Detect, investigate, and prevent fraud, abuse, unauthorized access, and security incidents. • Communicate with customers and users about products, services, updates, security matters, and support. • Send marketing communications where permitted by law and subject to applicable preferences. • Develop and improve our products, features, and technology. • Comply with legal, regulatory, contractual, and other obligations. • Establish, exercise, or defend legal rights and claims. We will process personal information only for appropriate and legitimate purposes consistent with applicable law.

Where applicable data protection law requires a legal basis for processing, we may rely on one or more of the following: • Performance of a contract or steps taken at your request before entering into a contract. • Compliance with legal or regulatory obligations. • Our legitimate business interests, where those interests are not overridden by applicable privacy rights. • Your consent, where consent is required. • Protection of vital interests or other lawful bases recognized by applicable law.

When an organization uses a Negent Systems product or service, that organization may provide personal information about its customers, employees, users, tenants, applicants, or other individuals (“Customer Data”). In such circumstances, Negent Systems may process Customer Data on behalf of the organization. The organization generally determines the purposes and means of processing, while Negent Systems provides the technology and services required to process the data. Customers are responsible for ensuring that they have the necessary legal basis, notices, permissions, and consents required to provide Customer Data to us. Where applicable, a separate Data Processing Agreement or similar contractual terms may govern our processing of Customer Data.

Our websites and Services may use cookies, software development kits, pixels, local storage, and similar technologies to operate our Services, remember preferences, understand usage, maintain security, and improve performance. Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies. You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect the functionality of our websites or Services.

We may share personal information with: • Service providers that provide hosting, cloud infrastructure, analytics, communications, security, payment processing, identity verification, customer support, or other services on our behalf. • Business customers or organizations that administer the account through which you access our Services. • Professional advisers, auditors, insurers, and legal or financial service providers where reasonably necessary. • Government authorities, regulators, courts, or law enforcement where required or permitted by law. • Parties involved in a corporate transaction, such as a merger, acquisition, financing, restructuring, or sale of assets. • Other parties with your consent or at your direction. We do not sell personal information for money in the ordinary course of our business.

Because we may use technology providers and infrastructure located in different countries, personal information may be processed or stored outside the country in which it was collected. Where applicable law imposes requirements on international transfers, we will use appropriate safeguards and mechanisms required by that law.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to provide Services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate interests. Retention periods may vary depending on the type of information, the nature of the relationship, contractual requirements, and applicable law. When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our retention practices and applicable law.

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction. Security measures may include access controls, authentication mechanisms, encryption where appropriate, monitoring, logging, backups, infrastructure controls, and security procedures. However, no internet transmission, information system, or storage technology can be guaranteed to be completely secure. You should also take appropriate steps to protect your accounts and credentials.

Depending on your location and applicable law, you may have rights regarding your personal information, which may include: • The right to request access to personal information we hold about you. • The right to request correction of inaccurate or incomplete information. • The right to request deletion of personal information in certain circumstances. • The right to request restriction of processing in certain circumstances. • The right to object to certain processing activities. • The right to request portability of certain information. • The right to withdraw consent where processing is based on consent. • The right to opt out of certain marketing communications. • The right to lodge a complaint with a competent data protection authority. These rights may be subject to legal exceptions and limitations.

Where permitted by law, we may send you information about our products, services, events, or other business communications. You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us. Even if you opt out of marketing communications, we may continue to send transactional, service, security, legal, or administrative communications where necessary.

Our Services are intended primarily for businesses and their authorized users and are not directed to children. We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

Our Services may contain links to or integrations with third-party websites, applications, payment providers, identity verification services, analytics providers, and other services. This Privacy Policy does not govern third-party services that we do not control. We encourage you to review the privacy policies of those providers before providing personal information.

If Negent Systems is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal and contractual requirements. We will take reasonable measures to protect personal information during such transactions.

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or legal requirements. When we make material changes, we may update the “Last Updated” date and provide additional notice where appropriate. We encourage you to review this Policy periodically.

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how we process personal information, please contact us:

Negent Systems Limited
Nigeria
Email: info@negentsystems.com
Website: negentsystems.com

When submitting a privacy request, we may need to verify your identity before fulfilling the request. We will respond in accordance with applicable law.

This Privacy Policy is intended to operate in accordance with applicable privacy and data protection laws. For operations involving individuals or organizations in Nigeria, this may include the Nigeria Data Protection Act 2023 and regulations, guidance, or other applicable requirements issued under it. Where another jurisdiction’s privacy law applies to your information, additional rights or requirements may apply. © 2026 Negent Systems Limited. All rights reserved.